Yes, by purchasing a service from Sneaker Access you are guaranteed 100% success on your order or a full refund within 24-72 hours of the release (may vary depending on release date changes/delays) and could take up to as long as 7 business days.
We do not offer refunds on completed orders that have shipped to you, once we complete the service on our end you will be charged, even if you wanted to return the item to the retailer.
Please make sure you would like the item before you order as once we checkout your order with us will be fulfilled. Once you checkout a slot with us it will not be refunded/cancelled unless failed on release day as we import orders as we receive them. So please make sure you have the sufficient funds beforehand.
We do not offer refunds on invalid card numbers or miss information that causes an order to fail such as card number, card type, card expiration, card ccv, email, zip code, phone. It is your job to ensure your information is 100% correct before checking out and you can always check your order details here before release to confirm it is accurate. If anything is incorrect please email us immediately with the change that is needed and it will be manually applied to your order.
You have up to 30 days from the purchase date to request any refunds that you believe have not been credited to your account. Past that time frame your order may not be eligible for a refund.
Refunds are automatic and can take anywhere from 1-10 business days to show back up in your account. You can always check the status of your order here.
If you still have not received your refund and your order was not completed, please email us the order number and item at email@example.com
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.
We collect information from you when you register on our site, place an order, subscribe to a newsletter, fill out a form or enter information on our site.
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
Help remember and process the items in the shopping cart. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies. If you disable cookies off, some features will be disabled It won’t affect the user’s experience that make your site experience more efficient and some of our services will not function properly. However, you can still place orders .
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.
We do not include or offer third-party products or services on our website.
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en We have not enabled Google AdSense on our site but we may do so in the future.
Users can visit our site anonymously.
Users are able to change their personal information:
We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
It's also important to note that we allow third-party behavioral tracking
When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online. We do not specifically market to children under 13.
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
We will notify the users via email within 1 business day, We also agree to the Individual Redress Principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to be in accordance with CANSPAM. We agree to the following:
PO BOX 1325
Bend, OR 97709
Last Edited on 2016-02-12